Minimal collection
phbet info only collects personal data that is actually necessary for the operation of the platform. We do not gather information speculatively or hold on to data beyond what is needed.
Last updated: June 2025
Data Protection & Privacy
phbet info Privacy Policy — How We Handle Your Data
Your personal data belongs to you. phbet info collects and uses only what is necessary to operate the platform, verify identities, process payments, and keep you informed about your account. This Privacy Policy explains exactly what we collect, why we collect it, who we share it with, how long we keep it, and what rights you have over it — all written in plain language, the way it should be.
Data Collection
Third Parties
Retention
Your Rights
Cookies
Privacy at a Glance
The six things phbet info commits to on data privacy
Before diving into the full policy, here are the six core commitments phbet info makes to every Filipino member about personal data.
Secure storage
All personal data held by phbet info is stored using industry-standard encryption and access controls. Only authorised personnel with a legitimate business need can access member data.
No selling of data
phbet info does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used to operate our platform, not to generate advertising revenue elsewhere.
Your rights are real
Filipino members have rights under the Data Privacy Act of 2012 (Republic Act 10173). phbet info provides a practical way to exercise those rights — not just a mention in the policy text.
Compliance with Philippine law
This policy is written in alignment with the Data Privacy Act of 2012 and the National Privacy Commission's implementing rules. phbet info takes local compliance seriously.
Plain language, always
Privacy policies are often written to be technically compliant but practically unreadable. phbet info has written this policy to be genuinely understandable for the Filipino members it applies to.
Section 1
Who We Are
phbet info operates the platform available at phbetinfo.net and related services. For the purposes of this Privacy Policy, phbet info is the personal information controller responsible for the data described in this document. We are accountable for how that data is collected, stored, processed, and disposed of.
If you have any questions about this policy or about how phbet info handles your personal data, you can reach us at support@phbetinfo.net. We will respond to privacy-related enquiries within a reasonable period and in any case within the timeframes required under Philippine data protection law.
Section 2
What Personal Data We Collect
phbet info collects personal data through several channels: directly from you during registration and account use, automatically through your use of the platform, and from third parties where required for verification or payment processing.
Registration data
Full legal name, date of birth, nationality, email address, mobile number, and home address. This is collected when you create your phbet info account and is required to verify your identity and comply with legal obligations.
Identity documents
Copies of government-issued Philippine identification (e.g., PhilSys National ID, passport, driver's licence) submitted as part of the KYC verification process. These documents are required before your first withdrawal.
Financial data
Payment method details including GCash account numbers, Maya wallet IDs, bank account information, and transaction records. Full card numbers are not stored by phbet info — card processing is handled by PCI-compliant payment partners.
Activity data
Betting history, game participation, session durations, deposit and withdrawal logs, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
Device and technical data
IP address, device type and model, browser type and version, operating system, and session timestamps. Collected automatically to ensure platform security and detect fraudulent login attempts.
Communications data
Records of your interactions with phbet info support, including emails, chat transcripts, and any feedback you provide. Retained to maintain accurate account history and improve service quality.
Section 3
How We Use Your Personal Data
phbet info uses collected personal data for specific, limited purposes. We do not use your data for purposes beyond what is described here without first obtaining your explicit consent or where we are otherwise legally authorised to do so.
- To create and manage your phbet info account, including identity verification and KYC compliance
- To process deposits and withdrawals via GCash, Maya, BDO, BPI, UnionBank, InstaPay, PESONet, Visa, and Mastercard
- To settle bets and calculate winnings accurately
- To apply responsible gaming tools including deposit limits, session limits, and self-exclusion
- To detect and prevent fraud, money laundering, and any other prohibited activity on the platform
- To comply with anti-money laundering (AML) obligations and report as required to Philippine regulatory authorities
- To send you transactional communications — account statements, deposit confirmations, withdrawal updates, and security alerts
- To send promotional communications, but only if you have opted in to receive them
- To improve platform functionality and user experience through aggregated, anonymised analytics
- To resolve disputes and enforce phbet info's Terms and Conditions where necessary
Marketing communications — your choice
phbet info will only send promotional emails or SMS notifications if you have explicitly opted in during registration or through your account settings. You can withdraw your marketing consent at any time by updating your preferences or by contacting support. Withdrawing marketing consent does not affect transactional communications related to your account activity.
Section 4
Legal Basis for Processing
Under the Data Privacy Act of 2012 (Republic Act 10173), phbet info is required to have a lawful basis for each type of personal data processing activity. The primary legal bases phbet info relies on are as follows.
Contractual necessity
Processing your registration details, identity documents, financial data, and activity records is necessary to fulfil the contract between you and phbet info — that is, to operate your account and deliver the services you have signed up for.
Legal obligation
Processing for AML compliance, identity verification, and regulatory reporting is required by applicable Philippine law. phbet info cannot waive these processing activities even at a member's request.
Legitimate interests
Processing for fraud detection, platform security, and responsible gaming monitoring is conducted on the basis of phbet info's legitimate interests in protecting members and operating a safe platform, balanced against members' privacy rights.
Consent
Marketing communications and non-essential analytics are processed based on your explicit consent, which you can withdraw at any time.
Section 6
How Long We Keep Your Data
phbet info retains personal data only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal retention obligations. The table below sets out the main categories of data and their retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Legal compliance and dispute resolution |
| Identity documents (KYC) | Duration of account plus 5 years after closure | AML and regulatory compliance requirements |
| Financial transaction records | Minimum 5 years from transaction date | Philippine AML law retention obligations |
| Betting and activity history | Duration of account plus 3 years | Responsible gaming monitoring and dispute resolution |
| Customer support communications | 3 years from last interaction | Service improvement and dispute history |
| Device and technical log data | 12 months from collection | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn, then 2 years | Evidence of lawful marketing basis |
At the end of each applicable retention period, phbet info securely deletes or anonymises personal data in a way that prevents reconstruction or identification.
Section 8
Your Rights as a Data Subject
Under the Data Privacy Act of 2012 (Republic Act 10173), Filipino members of phbet info have specific rights over their personal data. These rights are genuine and phbet info provides a clear process for exercising each of them.
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Right to be informed You have the right to know that phbet info collects and processes your personal data, and to be told the purposes for which it is used. This Privacy Policy fulfils that obligation.
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Right to access You can request a copy of the personal data phbet info holds about you. We will provide this in a portable, readable format within the timeframe required by law.
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Right to rectification If any personal data we hold is inaccurate or out of date, you can ask us to correct it. Update your contact details through your account settings or by contacting support.
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Right to erasure You may request deletion of your personal data where we no longer have a legitimate basis to retain it. Note that legal retention obligations — such as AML requirements — may prevent full erasure of certain data categories.
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Right to object You can object to phbet info processing your data for purposes based on legitimate interests, including direct marketing. Objections to marketing are always honoured immediately.
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Right to data portability Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format so it can be transferred to another service provider.
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Right to lodge a complaint If you believe phbet info has not handled your personal data correctly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact phbet info support at support@phbetinfo.net with the subject line "Data Privacy Request". Include your account details and a clear description of the right you wish to exercise. We will acknowledge your request and provide a response within the legally required period.
Section 9
How We Protect Your Data
phbet info implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These include encryption of data in transit and at rest, strict access controls based on the principle of least privilege, regular security assessments, and staff training on data handling obligations.
Payment data is processed through PCI DSS-compliant partners. Card numbers and banking credentials are never stored directly on phbet info systems. GCash and Maya transactions are processed through the respective platform APIs with tokenised credentials.
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to your rights, phbet info will notify affected members and the National Privacy Commission within the timeframe required under Philippine law.
Help us keep your account secure
The strongest technical security measures can be undermined by weak account practices. phbet info asks every member to use a unique, strong password not shared with financial apps, to log out from shared devices, and to contact support immediately if they notice any suspicious account activity. Remember: phbet info staff will never ask for your password or one-time PIN through any channel.
Section 10
Children's Privacy
phbet info is strictly for adults. The minimum age to register and use this platform is 21 years, in line with Philippine gambling age regulations. phbet info does not knowingly collect personal data from anyone under the age of 21.
If phbet info becomes aware that personal data has been collected from a minor, that account will be closed immediately, any wagering activity will be voided, and deposited funds will be returned after verification. If you believe a minor has accessed or registered on the platform, please contact our support team immediately.
Section 11
Changes to This Privacy Policy
phbet info reviews this Privacy Policy periodically and updates it when necessary — whether due to changes in our data processing activities, updates to applicable law, or improvements to our privacy practices. The "Last updated" date at the top of this page reflects the most recent revision.
Where changes are material — meaning they meaningfully affect your rights or how your data is used — phbet info will notify members by email or through a notice displayed on the platform before the changes take effect. Continued use of the platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.
We encourage you to review this page from time to time, particularly before using any new feature or service on phbet info that may involve different data processing activities.
Section 12
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to phbet info's handling of your personal data, please contact us using the details below. We aim to respond to all privacy-related enquiries promptly and in plain language.
Privacy contact
Email: support@phbetinfo.net
Subject line: Data Privacy Request
Include: your account username or registered email address and a clear description of your enquiry.
If you are not satisfied with phbet info's response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines, which oversees compliance with the Data Privacy Act of 2012.
Transparent from the start
You know how phbet info handles your data — tara na!
phbet info is built on straightforward, locally relevant terms. You know what data we collect, why we use it, who we share it with, and exactly what rights you have. If you are happy with that, create an account and start exploring all the platform has to offer.
By registering you confirm you are at least 21 years of age and have read and accepted both the Terms and Conditions and this Privacy Policy.